We Help Organizations Focus On Their Core Mission?
Many organizations partner with Professional and Technical Service Providers to outsource their day-to-day IT management and support as a strategic method to improve business operations. Building a partnership with a Professional or Technical Service Provider is a proactive approach to handling your IT needs. These services can range from addressing a small number of business needs, such as managing IT security and firewall, to organizations completely outsourcing all of their IT environment to ensure employees are efficient and productive and not interrupted by non core issues.
DX Tech Solutions has the management and technical services expertise to help organizations establish a fully-operational IT shop right-sourced and staffed by our engineers, technicians, student interns and contractors.
Our Managed IT Services Training Program is specifically designed to teach students how to support public sector, nonprofit entities, faith-based and local church organizations who may not have the technical capacity to adopt, deploy and manage technology infrastructures, systems, devices and networks. We offer an affordable, cost effective service solution that enhances the capacity of our clients to integrate and manage technology solutions seamlessly into their institutional environments. Students are an important component of our Managed Service delivery strategy as it helps organizations achieve certain economies.
Learn More About our Managed IT Service Program
Managed Web and Social Media Services
Building a website or turning up a social media site is only one step in what can be for many organizations a complex development process. Content management is a critical step in the development process as this step never ends and should not be taken for granted. As part of our Managed IT Service offerings, we not only deal with managing applications or devices, but web properties and platforms as well.
Managed Infrastructure Team
The Managed Infrastructure team is responsible for all installations, operations and maintenance of systems, networks and devices deployed in a client’s organization. This is typically a small group of 5-6 practitioners that are assigned to work Onsite and rotate throughout to ensure that the IT environment is supporting the organization’s workforce adequately at 100% performance levels.
Management and Support Services
Experience a complete and secure Virtual IT department easily scalable for expansion, yet flexible enough to respond to exit strategies and common business fluctuations. Know that your systems are being monitored 24 hours a day, seven days a week and we will step in the minute we find anything amiss. Most times, you won’t even know there was ever a problem. This service requires that there be a client liaison onsite to coordinate all service request.
Digital Solutions and Software Development Team
This team is responsible for planning, design and building of all digital platforms including websites, mobile/desktop apps, social media sites, etc. Members of the team consist of graphic designers, web designers and developers, software engineers and database administrators. We provide the support clients need to build, deploy and operate every digital platform used by every functional group within an organization. The team is scalable and staffed based on project demand and support requirements.
Another Service that is dominating today
Virtual CIO (vCIO)
The vCIO collaborates with and advises clients’ IT departments and performs the same functions as a conventional CIO. Those duties include formulating strategic IT goals, planning the IT budget, analyzing and reworking business processes and facilitating technology changes. The vCIO can help customers maintain their IT infrastructure — keeping the lights on — but can also provide more-forward looking services. For example, a vCIO can work with customers to plan a technology roadmap, identify opportunities to use new technology tools. If a client lacks an internal IT department or has a very limited IT staff, the client may grant wider decision-making authority and technology deployment responsibilities to the vCIO. The main difference between the vCIO function and other technical advisory services is that the vCIO takes a broader view of the client, focusing on business and IT alignment.